High-Tech High-Touch Recruiting: How to Attract and Retain the Best Talent By Improving the Candidate Experience

CATEGORY SILVER WINNER: Axiom Awards 2021 — Human Resources/Employee Training Category

Despite global economic conditions, companies are always looking to attract and retain the best talent. Unfortunately, almost 30% of US job seekers leave a new job within the first 30 days. Why? Many new recruiters rely too heavily on high—tech tools to attract candidates and may not have learned the fundamental relationship—building skills that help recruiters ensure that clients and candidates are a good match.

High—Tech High—Touch Recruiting provides recruiters with an end—to—end process for recruiting the highest caliber talent who, after they are hired, will become engaged employees. While emphasizing the overall importance of building "high—touch" relationship—building skills, the book outlines how these can be blended successfully with "high—tech" tools such as AI—powered software applications to identify a large pool of qualified job candidates. Once you've identified candidates, the author cautions against the sole use of text and email communication and suggests that recruiters conduct a general interview in order to better ascertain whether a candidate is the best fit for the role.

High—Tech High—Touch Recruiting comes with online resources including sample offer letters, recruiting scripts, job requisitions, interview scorecard, a listing of characteristics of best hires and guidelines for a 9—step telephone interview process.