One from Many: VISA and the Rise of Chaordic Organization

Far more than a riveting inside story of the creation of VISA-now the largest commercial enterprise on earth-One from Many is an absorbing story of personal and institutional transformation.

Lyrical, profound, and often humorous, it explores the ever-increasing change, complex societal problems, and failing institutions that confront us all.

Dee Hock chronicles the emergence of a new form of organization that blends chaos and order, which may be critical to a livable future, and shows how it is emerging in such effective organizations as VISA, the Internet, World Weather Watch, and Alcoholics Anonymous.

A beautiful blend of history, biography, and philosophy, One from Many not only challenges the way we think about organizations, management, and our relationship to the natural world, but it's a rollicking, fine story as well.